Terms and Conditions

Prices

Our prices are under constant review but this should not affect your order. The price the customer will pay for an item will be as shown for that item at the time the order is placed. A delivery charge will be added. All prices shown on the website are in British Pounds Sterling £.

Contract

The contract between Discovering Days and the customer will be in force when payment is received by us and you have received confirmation by e-mail that your order has been accepted.

A product becomes a bespoke product if any alteration from a standard product is requested.

Your Order

Orders are subject to availability. We will contact you by e-mail or telephone if there is an issue with supply of a specific product.

Delivery Charges

A delivery charge will be added to all orders, this depends on the approximate total order weight and your location. Please see our order and delivery page for full details.

Additional shipping charges will apply to customers from UK Islands, and Northern Ireland.

International Orders, including the Isle of Man, Guernsey and Jersey, additional shipping charges will apply.

International customers

If the delivery address given on an order is outside of the EU an import tax may be payable upon receipt of the goods. The amount payable depends on the destination and may be subject to change. These payments are the responsibility of the customer and we accept no liability for any payments which may be due.

Due to the size and weight of our products, international shipping costs may be prohibitive.

Returning an Item

We accept returns of stock items within the “cooling off period”, and faulty items. Please see our separate returns page, which forms part of our terms and conditions.

Security and Payment

All personal details are encrypted when the payment is taken using SagePay. When you proceed to payment you will see a small padlock in browser. You can also double click on the padlock to view the licence.

Products are dispatched after the payment is cleared.

Your Rights

We trade in accordance with the laws and statutes in force in the United Kingdom.

Now you have read our Terms and Conditions, please take a look at our online shop.

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